Terms of Service

1. Service Description

AGOL Helper is a comprehensive data governance platform designed to help organizations manage, audit, and maintain their ArcGIS Online content. The service provides:

• Content inventory and metadata management
• User permission and role analysis
• Security risk assessment and scoring
• Sharing violation detection
• Version control for web maps and dashboards
• Audit reporting and compliance tools

2. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and AGOL Helper. By accessing or using the service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

3. User Eligibility

To use AGOL Helper, you must:

• Be at least 18 years old or have parental/guardian consent
• Have authorization from your organization to access ArcGIS Online data
• Provide accurate and complete information
• Maintain the security of your account credentials
• Comply with all applicable laws and regulations

4. User Responsibilities

4.1 Account Security

• Maintain confidentiality of your ArcGIS Online credentials
• Use secure authentication methods
• Report suspected security breaches immediately
• Log out of shared or public computers

4.2 Appropriate Use

• Use the service only for legitimate business purposes
• Comply with your organization's data governance policies
• Respect intellectual property rights
• Maintain data confidentiality and privacy

4.3 Data Accuracy

• Ensure ArcGIS Online data is current and accurate
• Review and validate audit reports
• Report data inconsistencies or errors
• Maintain proper data classification and handling

5. Prohibited Uses

You may not use AGOL Helper to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Distribute malware or malicious code
• Attempt to gain unauthorized access to systems
• Interfere with service operation or availability
• Circumvent security measures or access controls
• Use the service for competitive intelligence gathering
• Share access credentials with unauthorized parties

6. Intellectual Property

6.1 Service Ownership

AGOL Helper and its original content, features, and functionality are owned by the service provider and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 User Data

You retain ownership of your ArcGIS Online data. By using AGOL Helper, you grant us a limited, non-exclusive license to access and process your data solely for the purpose of providing the service.

6.3 Feedback

Any feedback, comments, or suggestions you provide about AGOL Helper may be used by us without restriction or compensation to you.

7. Service Availability

7.1 Uptime

We strive to maintain high service availability but cannot guarantee 100% uptime. Service may be interrupted for maintenance, updates, or due to circumstances beyond our control.

7.2 Maintenance

We may perform scheduled maintenance that temporarily affects service availability. We will provide advance notice of planned maintenance when possible.

7.3 Service Modifications

We reserve the right to modify, suspend, or discontinue the service (or any part thereof) at any time with or without notice. We will not be liable for any modification, suspension, or discontinuation.

8. Data Processing and Privacy

Your privacy is important to us. Our processing of personal data is governed by our Privacy Policy, which forms part of these Terms. By using AGOL Helper, you consent to such processing and warrant that all data provided is accurate.

9. Limitation of Liability

To the fullest extent permitted by law, AGOL Helper shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

10. Indemnification

You agree to indemnify and hold harmless AGOL Helper, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of the service
• Your violation of these Terms
• Your violation of any third-party rights
• Your negligence or misconduct

11. Termination

11.1 Termination by You

You may terminate your use of AGOL Helper at any time by discontinuing access to the service.

11.2 Termination by Us

We may terminate or suspend your access to the service immediately, without prior notice or liability, for any reason, including breach of these Terms.

11.3 Effect of Termination

Upon termination, your right to use the service will cease immediately. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

12. Compliance and Legal Requirements

You agree to comply with all applicable laws and regulations in your use of AGOL Helper, including:

• Data protection and privacy laws (GDPR, CCPA, etc.)
• Export control regulations
• Industry-specific compliance requirements
• Organizational policies and procedures

13. Dispute Resolution

13.1 Informal Resolution

Before filing a formal dispute, you agree to first contact us to attempt to resolve the issue informally.

13.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where your organization is located, without regard to conflict of law principles.

13.3 Jurisdiction

Any disputes arising from these Terms shall be resolved in the courts of competent jurisdiction in the location of your organization.

14. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will:

• Notify users of the changes
• Update the "Last updated" date
• Provide reasonable notice before changes take effect
• Highlight significant modifications

15. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and AGOL Helper regarding the use of the service.

17. Contact Information

For questions about these Terms of Service, please contact: